Author Topic: Oaisys call recorder beep  (Read 1802 times)

Offline answerthephone

  • Contributer
  • *
  • Posts: 6
  • Country: gb
  • Karma: +0/-0
    • View Profile
Oaisys call recorder beep
« on: January 19, 2016, 08:21:26 AM »
I wonder if anyone else has come across this.
The client has a Oaisys call recorder doing indirect recording of the extensions.
When they play back the recording their is a beep every 45 seconds.
There are no beeps turned on in the configuration. What is causing the beep and how do I turn it off?

Thanks.


Offline dilkie

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 344
  • Karma: +11/-0
    • View Profile
Re: Oaisys call recorder beep
« Reply #1 on: January 19, 2016, 09:27:10 AM »
pretty weird... no beep in the call itself, indirect call recording does not support any inband tone injection... so it must be something that Oaisys is adding to the recording itself, for what purpose is a mystery.

Must be something, somewhere, configured in Oaisys to do this, you need to talk with them.

Offline answerthephone

  • Contributer
  • *
  • Posts: 6
  • Country: gb
  • Karma: +0/-0
    • View Profile
Re: Oaisys call recorder beep
« Reply #2 on: January 22, 2016, 11:14:35 AM »
Nobody else had this? Google comes up blank

Offline boycey9

  • Full Member
  • ***
  • Posts: 182
  • Karma: +4/-0
    • View Profile
Re: Oaisys call recorder beep
« Reply #3 on: February 06, 2016, 01:21:22 PM »
From memory, its an option under the CTI tab


 

Sitemap 1 2 3 4 5 6 7 8 9 10