Author Topic: CCM report  (Read 970 times)

Offline Simons

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CCM report
« on: January 11, 2016, 12:16:09 PM »
Hi everyone

I'm a newbie with regards to reporting so sorry for the silly question

I've been asked by a colleague if I can produce a report showing all calls which have been transferred by our call centre department to other departments, is this possible?

Thanks
Simon


 

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