Author Topic: Meet Me Conference - DID access from Digital E&M trunks  (Read 2134 times)

Offline lundah

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Meet Me Conference - DID access from Digital E&M trunks
« on: December 22, 2015, 08:03:45 AM »
Anyone got Meet Me Conference working with DID access from Digital E&M trunks? I have a recent install of a MiVB 7.2 system: MMC is programmed correctly and works fine internally and when external callers are transferred to the MMC access number, but I can't get direct DID calls into it to work, callers just get reorder tone. I know the DID number itself works, I can assign it to a set and the set will ring. I've tried every other method I can think of to point an otherwise working DID to a different MMC access number, and nothing works. I've got Mitel tech support stumped, they seem to think the trunk type is the problem. Customer is switching to PRI's in the next few weeks. Any ideas out there?


Offline ralph

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #1 on: December 22, 2015, 08:08:13 AM »
I would think that would have to be a COS setting.
Does the Meet Me Conf have Public Trunk Access allowed?

Ralph

Offline lundah

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #2 on: December 22, 2015, 08:10:16 AM »
I would think that would have to be a COS setting.
Does the Meet Me Conf have Public Trunk Access allowed?

Ralph

I've never had to mess with that before. To be honest, I didn't even know the MMC number could have COS applied to it, but I didn't exactly look for it either.

Offline lundah

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #3 on: December 22, 2015, 08:12:36 AM »
I would think that would have to be a COS setting.
Does the Meet Me Conf have Public Trunk Access allowed?

Ralph

I've never had to mess with that before. To be honest, I didn't even know the MMC number could have COS applied to it, but I didn't exactly look for it either.

So, where would I find the COS setting for MMC? The DN doesn't appear in Station Attributes.

Offline ralph

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #4 on: December 22, 2015, 09:08:24 AM »
There you got me.
I don't know either.  I haven't messed with MMC.  I was thinking of a different conf system.
I'm still thinking it's COS though.

Ralph

Offline lundah

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #5 on: December 22, 2015, 09:17:36 AM »
There you got me.
I don't know either.  I haven't messed with MMC.  I was thinking of a different conf system.
I'm still thinking it's COS though.

Ralph

You could be right, but as far as I can tell I've got it set up exactly the same as known working systems that use PRI trunks instead, and it doesn't work.

Offline sarond

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Re: Meet Me Conference - DID access from Digital E&M trunks
« Reply #6 on: December 22, 2015, 10:02:07 PM »
What happens if you hit DISA and then dial the MMC codes?

Also try and set a speed call to setup the conference with the MMC and PIN etc...


 

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