Author Topic: Teleworker and Office worker  (Read 1167 times)

Offline Teleworker

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Teleworker and Office worker
« on: December 18, 2015, 05:56:20 AM »
Hi

I have a user who is a Teleworker and also an office worker.

When he is at home he logs into his phone, and then when he comes into the office he logs into his office phone, Both these phones have a dummy number and there is a normal extension number as well.

If I remove the office phone because he is no longer coming into the office do I need to make his home phone the normal extension number, do I delete the dummy office number from his phone in the console or just disconnect and reassign the office phone to some one else?


Online ralph

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Re: Teleworker and Office worker
« Reply #1 on: December 18, 2015, 08:15:01 AM »
As long as his dummy extension is using a full license then you can copy his MAC address out of the dummy phone, delete the dummy phone, assign the hotdesk user to the type of phone it is and then paste the MAC address back in.

Ralph

Offline Teleworker

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Re: Teleworker and Office worker
« Reply #2 on: December 21, 2015, 04:55:38 AM »
Thank you! :)


 

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