Author Topic: 3300 to audiocodes mediant 1000  (Read 1955 times)

Offline doctora

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3300 to audiocodes mediant 1000
« on: November 05, 2015, 02:46:40 PM »
We currently use Microsoft UM as our voicemail.  We are attempting to connect to Office 365 for Email and voicemail.  We do not have nu point.  We have a network element defined with our current exchange and it is working great.  We configured another network element to work with audiocodes mediant 1000.  When we look in the syslogs of the audiocodes unit we see that it is talking to both office 365 and the mitel 3300.

We configured an extension in our ARS digits dialed that points to and ARS route that points to a SIP peer profile with the network element of the audio codes box.  We went through our current exchange configuration and duplicated it but are sending the calls to the Audiocodes box instead.  It is not working.

Has anyone done this or know of any documentation for the Mitel configuration portion?  We have plenty of documentation for the AudioCodes portion.


Thanks in advance.


Offline doctora

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Re: 3300 to audiocodes mediant 1000
« Reply #1 on: December 10, 2015, 12:03:33 PM »
We had the Mitel Network element set to TCP instead of UDP. For the most part we are working great.


 

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