Author Topic: 3300 Maintenance Log Errors  (Read 3166 times)

ronbert

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3300 Maintenance Log Errors
« on: April 15, 2010, 04:21:40 PM »
Has anyone received the following error and found a resolution to it?

[sid=e65ec18,cid=8271,err=2087,"Failed to send message to peer stkErrCode Out of memory MAJOR:sdf_ivk_uaSendCallToPeer( ): Unable to Send message over network "]: Failed to send ACK to peer
and
[sid=e682328,cid=8701,err=2087,"Failed to send message to peer stkErrCode SIP Transaction does not exist MAJOR:sdf_ivk_uaSendCallToPeer( ): Unable to Send message over network "]: Failed to send 200OK to INVITE

I get a lot of them in our 3300. Speaking to support...they came back and specified that it can safely be ignored..... >:(
« Last Edit: April 15, 2010, 04:23:48 PM by ronbert »


Offline Mitel100

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Re: 3300 Maintenance Log Errors
« Reply #1 on: April 16, 2010, 05:56:18 AM »
So it looks like you are using SIP, either trunking or devices. These errors seem to point to a network issue at first glance, by the 'unable to send message over network' comment, but then I see a 'Out of Memory' comment as well.

From these I would say that you are not getting a lot of these, as calls would not be connected as no ack or invites are being sent across the network.

have you got anyone complaining that calls sometimes are not connected? Unfortunately, these errors do not provide further information about the call.


 

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