MiCollab Client - Disable Call Recording

[Bigfoot_2k]

Hi!

When the Micollab Client ist configured to softphone mode, there is a button in the active call window for the call recording feature. Due to data security and secrecy policies this feature has to be disabled in our company.

Is there a way to disable this button or to reconfigure the recording path in Micollab Client 7.1.0.45?

Thank you!
Regards
Klaus

[Bigfoot_2k]

Hi there!

No information on this topic...? 

Maybe there ist anyone who can help me with that?

THX
K.

[acejavelin]

Can't you just take the option out of the Class of Service for those devices? Class of Service for those devices then Advanced - Record-A-Call and set Record-A-Call Active to No