Delete Trunk Group and Analog trunks

[orion3311]

Figured it might be easier to make another topic instead of continuing on my PRI thread...but...

PBX - Mitel 3300 Mxe

We're getting a constant alarm that one trunk is down - we had a trunk group with 4 analog trunks configured that we never used, so I'm trying to kill the entire trunk group off but it will not let me delete the last member nor will it let me delete the trunk group. I made sure all trunks/groups were out of all ARS routes/lists and was able to delete all but this one trunk. What am I missing?

In addition, why would the alarm show 8 trunks and 1 down, when we only have 2 trunks (1 e&m for MOH and the 1 analog).

[bluewhite4]

Not sure why the alarm would be wrong, but to delete the last trunk you need to go into Maintenance Commands and issue a Busy command agains the last trunks PLID.

Once busied, it will let you delete it.

[lundah]

Figured it might be easier to make another topic instead of continuing on my PRI thread...but...

PBX - Mitel 3300 Mxe

We're getting a constant alarm that one trunk is down - we had a trunk group with 4 analog trunks configured that we never used, so I'm trying to kill the entire trunk group off but it will not let me delete the last member nor will it let me delete the trunk group. I made sure all trunks/groups were out of all ARS routes/lists and was able to delete all but this one trunk. What am I missing?

In addition, why would the alarm show 8 trunks and 1 down, when we only have 2 trunks (1 e&m for MOH and the 1 analog).

What error message do you get when you attempt to remove the trunk and trunk group? That should tell you what you need to do.