Speed Call Problems

[sadzas]

Hi everybody!

I'am configurating a PBX Mitel ICP 3300.
And I've some problems with Speed Calls features.

I define the Speed Call with a Pause, but when I invoke this, the Pause and the following digits are lost. Some days ago, this was not happening...

Example:
*27 + 945673232 + P + 110 (Internal)
(
*27 = Code for store the Speed Call.
110 = Is the internal number who I want to call.
)

When I invoke this Speed Call (with *25), display show the full path. And one second later, the "P + 110" just disapear...

I don't know what else do...
THIS FEATURES WAS WORKING FINE TWO DAYS AGO... I DONT UNDERSTAND

Any Idea???
Thanks!

[ralph]

If this was working two days ago then you have two possibilities.
(1) The 3300 needs to rebooted.  (my best guess would be this)
(2) There is a numbering conflict.

The easy thing to do is set the 3300 to reboot after hours and then try again in the AM.

If there is a number conflict, you would have created it within the last couple of days so do a mental review of what changes you made.
Then look in these three areas for the conflict: 
(1) call re routing assignment.
(2) system speed dial.
(3) ARS
Look for anything that starts with a *25.

I'd bet on the reboot.

Ralph
www.NortelPhones.biz