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Author Topic: 5330e Context Softkeys - Top 3 Rows  (Read 1559 times)

Offline jbbts

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5330e Context Softkeys - Top 3 Rows
« on: October 05, 2015, 04:32:01 PM »
Setting up out in house system and the 5330s are coming up without the contextual softkeys on the first 3 rows of the display.  It is allowing us to program all 11 buttons on each of the 3 pages, instead of 8.

Is there are flag of setting that needs to be changed in order for the context softkeys to display?

If it helps, plug the phones in and held 7 down to enter Teleworker mode.   From there entered the IP address and PIN.

Thanks in advance.
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Offline lowradiation

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Re: 5330e Context Softkeys - Top 3 Rows
« Reply #1 on: October 05, 2015, 04:48:42 PM »
the contextual softkeys are only for 5330s on a Mitel 3300, not a Mitel 5000
5330s on a Mitel 5000 have 3 pages of 11 programmable keys.
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Offline sarond

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Re: 5330e Context Softkeys - Top 3 Rows
« Reply #2 on: October 05, 2015, 11:45:13 PM »
To get the soft keys similar to the 8568 you would need a 5340 IP Phone.
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Offline jbbts

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Re: 5330e Context Softkeys - Top 3 Rows
« Reply #3 on: October 07, 2015, 08:59:07 AM »
Got it.  Thanks for the assistance,a s allows this place is a wealth of knowledge.
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