Author Topic: Multi Tenant System getting wrong MOH off AA  (Read 1432 times)

Offline krybchynski

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Multi Tenant System getting wrong MOH off AA
« on: September 11, 2015, 03:24:58 PM »
My trunks have the correct tenant, my extensions associated with the menu node have the correct tenant, my set associated with the 0 out mailbox have teh correct tenant, but when a call comes in to the AA and someone 0s out to operator, they get the hold music for the other tenant.  I suspect it is because my voicemail ports have a tenant using the alternate MOH source but if I change them the other side of the business will have the same problem.  Does anyone have any suggestions?  I just thought of making the voicemail tenant have no MOH source, but I am not sure if that would help or not.  Using embedded MOH sources.


Offline krybchynski

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Re: Multi Tenant System getting wrong MOH off AA
« Reply #1 on: September 14, 2015, 06:00:51 PM »
FYI Issue is Voicemail tennant playing MOH, need a third generic source for transfers out of the AA to play for a few seconds.


 

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