Hello Fellow Mitel Folks,
I got a customer that we host Mitel services to. We have our very own data center that pretty much MPLS's to all our customers, only a few sites use Teleworker. I have given instructions to our customers to perform the firmware version upgrade via HTTP. The units have been confirmed and have the new firmware versions on them (2.1.3.12). I have also given instructions on how to enable the Web Server on the units so that us "Remote Techs" can get into them for configuration changes and log gathering for troubleshooting. The Web Server has been enabled and I can ping the devices. My question is do certain ports need to be opened up on the far end for me to get into them? And if so, what port numbers and protocols?
Thanks,
-Iron