Author Topic: Mitel Random Reboots  (Read 2697 times)

Offline rpalmer3

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Mitel Random Reboots
« on: September 05, 2015, 03:10:17 PM »
I've had my Mitel 3300 ICP reboot randomly a few times. Can anyone tell me what the error code means?
I appreciate if anyone can shed any light on this.
Here are the logs around the last two times it rebooted:

Maintenance   3973   Warning   2015/Sep/04   22:24:08   Call Control - Maintenance                                   ------------ Current System Alarm :          | NO ALARM |       viewed from Active                                 ------------    Main   Maintenance;0
Maintenance   3976   Warning   2015/Sep/04   22:24:21   Call Control - Maintenance   ---------------+--------+-------+-------+-------+---------+---------+---------- Trunks         |    55  |     1 |   1 % | Minor |   > 0 % |    10 % |   100 % | ---------------+--------+-------+-------+-------+---------+---------+----------    Main   Maintenance;0
Maintenance   3975   Warning   2015/Sep/04   22:24:21   Call Control - Maintenance   ---------------+--------+-------+-------+-------+---------+---------+----------                |Total In|      Unavailable      | Alarm Threshold Percentages    Category    | System | Total |    %  | Alarm |  MINOR  |  MAJOR  | CRITICAL    Main   Maintenance;0
Maintenance   3974   Warning   2015/Sep/04   22:24:21   Call Control - Maintenance                                   ------------ Current System Alarm :          |  MINOR   |       viewed from Active                                 ------------    Main   Maintenance;0
Maintenance   3977   Warning   2015/Sep/04   22:24:32   Call Control - Maintenance                                   ------------ Current System Alarm :          | NO ALARM |       viewed from Active                                 ------------    Main   Maintenance;0
Maintenance   3978   Warning   2015/Sep/04   22:24:50   Call Control - Maintenance   MC330AB SC1000 at location 07 1 11 005 01  The set has been returned to service.    Main   Maintenance;0
Software   3981   Warning   2015/Sep/04   22:47:04   MLC   InitSystemTimeZone()->Current Timezone is  US/Pacific   Main   ManagementLayerCoordinator.cpp;2331
Maintenance   3982   Info   2015/Sep/04   22:47:11   s10startup   Management Layer AVS proc done   Main   Maintenance;0
Software   3983   Warning   2015/Sep/04   22:47:48   MLC   JavaLayer_PPC_StartUp->JavaLayer startup has been initiated.   Main   ManagementLayerCoordinator.cpp;1638
Software   3984   Warning   2015/Sep/04   22:47:57   MLC   JavaLayerLifecycleListener::handleNotification()->Received Startup notification for JavaLayer.   Main   ManagementLayerCoordinator.cpp;1716
Maintenance   3989   Info   2015/Sep/04   22:47:59   AppStartup   Progress Monitor->SysServices::appStartupPart2 (172.31.70.171)Boot Device: ata=0Host Name: Target Name: Mitel-LaubergeTarget IP address: 172.31.70.171:ffffff00Host IP address: 192.168.100.10Gateway IP address: 172.31.70.254Boot File: /partition4/RTC8260Boot Flag: 0x0   Main   Maintenance;0
Software   3988   Warning   2015/Sep/04   22:47:59   AppStartup   Unexpected Result->SysServices::appStartupPart2 (172.31.70.171)Abnormal reset, cause: (0x203) PUSH_BUTTON_RESET   Main   appStartup.cpp;1656
Maintenance   3987   Info   2015/Sep/04   22:47:59   AppStartup   Progress Monitor->SysServices::appStartupPart2MXe Platform (172.31.70.171) Booting Software version: 12.0.3.15System Relink: No relink has been applied.Call Control Relink: No relink has been applied.Abnormal reset, cause: (0x203) PUSH_BUTTON_RESET   Main   Maintenance;0
Maintenance   3986   Info   2015/Sep/04   22:47:59   s10startup   ChubSp done   Main   Maintenance;0
Maintenance   3985   Info   2015/Sep/04   22:47:59   s10startup   Java Layer proc done   Main   Maintenance;0
Maintenance   3994   Info   2015/Sep/04   22:48:00   IP Networking - NVS   nvs_BerkConvert: Recovering existing IP Networking database.   Main   Maintenance;0
Software   3993   Warning   2015/Sep/04   22:48:00   SYS_TimeCalls   NotifyTimeChangeTime Change Could not be Notified   Main   SYS_TimeCalls.cpp;713
Maintenance   3992   Info   2015/Sep/04   22:48:00   s10startup   appStartupPart2 done   Main   Maintenance;0
Software   3991   Warning   2015/Sep/04   22:48:00   MemAudit   memory audit started succesfully   Main   MemAudit.cpp;1125
Maintenance   3990   Info   2015/Sep/04   22:48:00   ResourceMonitor   Progress Monitor->ResourceAlarmStartupResourceAlarmStartup ready   Main   Maintenance;0
Maintenance   3996   Info   2015/Sep/04   22:48:01   IP Networking - MIPS   Internal L2 Switch IP address is 172.31.70.72.   Main   Maintenance;0
Maintenance   3995   Info   2015/Sep/04   22:48:01   s10startup   IPN Database done   Main   Maintenance;0
Maintenance   3997   Info   2015/Sep/04   22:48:02   s10startup   MIPSServiceProvider proc done   Main   Maintenance;0


Maintenance   4279   Warning   2015/Sep/05   10:27:36   Call Control - Maintenance   ---------------+--------+-------+-------+-------+---------+---------+---------- Trunks         |    55  |     1 |   1 % | Minor |   > 0 % |    10 % |   100 % | ---------------+--------+-------+-------+-------+---------+---------+----------    Main   Maintenance;0
Maintenance   4278   Warning   2015/Sep/05   10:27:36   Call Control - Maintenance   ---------------+--------+-------+-------+-------+---------+---------+----------                |Total In|      Unavailable      | Alarm Threshold Percentages    Category    | System | Total |    %  | Alarm |  MINOR  |  MAJOR  | CRITICAL    Main   Maintenance;0
Maintenance   4277   Warning   2015/Sep/05   10:27:36   Call Control - Maintenance                                   ------------ Current System Alarm :          |  MINOR   |       viewed from Active                                 ------------    Main   Maintenance;0
Maintenance   4280   Warning   2015/Sep/05   10:27:43   Call Control - Maintenance                                   ------------ Current System Alarm :          | NO ALARM |       viewed from Active                                 ------------    Main   Maintenance;0
Software   4283   Warning   2015/Sep/05   10:36:01   MLC   InitSystemTimeZone()->Current Timezone is  US/Pacific   Main   ManagementLayerCoordinator.cpp;2331
Maintenance   4284   Info   2015/Sep/05   10:36:08   s10startup   Management Layer AVS proc done   Main   Maintenance;0
Software   4285   Warning   2015/Sep/05   10:36:44   MLC   JavaLayer_PPC_StartUp->JavaLayer startup has been initiated.   Main   ManagementLayerCoordinator.cpp;1638
Software   4286   Warning   2015/Sep/05   10:36:54   MLC   JavaLayerLifecycleListener::handleNotification()->Received Startup notification for JavaLayer.   Main   ManagementLayerCoordinator.cpp;1716
Maintenance   4296   Info   2015/Sep/05   10:36:57   IP Networking - NVS   nvs_BerkConvert: Recovering existing IP Networking database.   Main   Maintenance;0
Software   4295   Warning   2015/Sep/05   10:36:57   SYS_TimeCalls   NotifyTimeChangeTime Change Could not be Notified   Main   SYS_TimeCalls.cpp;713
Maintenance   4294   Info   2015/Sep/05   10:36:57   s10startup   appStartupPart2 done   Main   Maintenance;0
Software   4293   Warning   2015/Sep/05   10:36:57   MemAudit   memory audit started succesfully   Main   MemAudit.cpp;1125
Maintenance   4292   Info   2015/Sep/05   10:36:57   ResourceMonitor   Progress Monitor->ResourceAlarmStartupResourceAlarmStartup ready   Main   Maintenance;0
Maintenance   4291   Info   2015/Sep/05   10:36:57   AppStartup   Progress Monitor->SysServices::appStartupPart2 (172.31.70.171)Boot Device: ata=0Host Name: Target Name: Mitel-LaubergeTarget IP address: 172.31.70.171:ffffff00Host IP address: 192.168.100.10Gateway IP address: 172.31.70.254Boot File: /partition4/RTC8260Boot Flag: 0x0   Main   Maintenance;0
Software   4290   Warning   2015/Sep/05   10:36:57   AppStartup   Unexpected Result->SysServices::appStartupPart2 (172.31.70.171)Abnormal reset, cause: (0x83) POWER_ON_RESET   Main   appStartup.cpp;1656
Maintenance   4289   Info   2015/Sep/05   10:36:57   AppStartup   Progress Monitor->SysServices::appStartupPart2MXe Platform (172.31.70.171) Booting Software version: 12.0.3.15System Relink: No relink has been applied.Call Control Relink: No relink has been applied.Abnormal reset, cause: (0x83) POWER_ON_RESET   Main   Maintenance;0
Maintenance   4288   Info   2015/Sep/05   10:36:57   s10startup   ChubSp done   Main   Maintenance;0
Maintenance   4287   Info   2015/Sep/05   10:36:57   s10startup   Java Layer proc done   Main   Maintenance;0
Maintenance   4299   Info   2015/Sep/05   10:36:59   s10startup   MIPSServiceProvider proc done   Main   Maintenance;0
Maintenance   4298   Info   2015/Sep/05   10:36:59   IP Networking - MIPS   Internal L2 Switch IP address is 172.31.70.72.   Main   Maintenance;0
Maintenance   4297   Info   2015/Sep/05   10:36:59   s10startup   IPN Database done   Main   Maintenance;0


Offline x-man

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Re: Mitel Random Reboots
« Reply #1 on: September 06, 2015, 03:29:57 AM »
Looks like  a power problem to me. Either mains or PSU in unit.

Offline ralph

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Re: Mitel Random Reboots
« Reply #2 on: September 07, 2015, 11:11:00 AM »
Quote
Software   3988   Warning   2015/Sep/04   22:47:59   AppStartup   Unexpected Result->SysServices::appStartupPart2 (172.31.70.171)Abnormal reset, cause: (0x203) PUSH_BUTTON_RESET   Main   appStartup.cpp;1656
Maintenance   3987   Info   2015/Sep/04   22:47:59   AppStartup   Progress Monitor->SysServices::appStartupPart2MXe Platform (172.31.70.171) Booting Software version: 12.0.3.15System Relink: No relink has been applied.Call Control Relink: No relink has been applied.Abnormal reset, cause: (0x203) PUSH_BUTTON_RESET   Main   Maintenance;0

Weird as it sounds I've actually had one system with a defective reset button.  Had to replace the controller.

Ralph


 

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