Mitel 3300 NIC / SWITCH CISCO

[regis]

Hello,


Mitel 3300 NIC is not reached after 20 minutes when connected to the Switch and Cisco can not connect directly.
Can you help me?

[x-man]

MXE?

[regis]

Yes ICP 3300 MXe

[x-man]

Possibly the well known fault with MXe's. The system stays up for 20  minutes or so then the connection dies. There is a work around to restart the MIP's every 10 minutes or so to stop this happening whilst you get a replacement sorted. mitel will repair for a fee I believe. Its a fault on the L2 switch. If you issue the command mips_reset it should bring it straight back up. Command is issued on the rs232 port.

command to use is;  period 900,mips_reset (doesn't survive a reset so would need to be entered again should a restart occur).

[regis]

Le problème se produit seulement sur les switch CISCO, le problème n'a pas été constaté sur un switch D-LINK L2

The problem only occurs on CISCO switch, the problem has not been found on a switch D-LINK L2

[ralph]

Le problème se produit seulement sur les switch CISCO, le problème n'a pas été constaté sur un switch D-LINK L2

The problem only occurs on CISCO switch, the problem has not been found on a switch D-LINK L2

We recently had the same problem.   The customer changed out to Cisco from some non-Cisco switch and the problem happened right away.
We had to replace the PBX.

Ralph

[regis]

you replaced the IPBX by the same model MITEL?