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Author Topic: Account code  (Read 1600 times)

Offline MitelUK2010

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Account code
« on: July 13, 2015, 12:59:25 PM »
Is there a way to force an account code for inbound calls? I would like the user to be prompted to enter code before a call is routed to a NuPoint Call Director.
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Offline ralph

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Re: Account code
« Reply #1 on: July 13, 2015, 01:35:58 PM »
I suppose you could use DISA.  - not recommended - DISA is a fairly large security risk.

Why do you want to force account codes in order to hit the Call Director?

Ralph
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Offline MitelUK2010

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Re: Account code
« Reply #2 on: July 13, 2015, 02:41:27 PM »
I was thinking that. Customer wants to authenticate prior to allowing a call to process. Sort of a private line and should only process on certain cases. Any other thoughts?
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Offline johnp

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Re: Account code
« Reply #3 on: July 13, 2015, 06:56:27 PM »
Maybe answer in a tree that limits dialing to specific key sequences before ending where it needs  to.
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Offline ralph

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Re: Account code
« Reply #4 on: July 14, 2015, 08:17:05 AM »
I'm pretty sure PrairieFyre could do that for you.

Ralph
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