I have a customer who later this summer will be transitioning to a newer MXe, as well as replacing their ~200 digital phones with IP phones.
To try and make the transition as seamless as possible, we would like to rebuild their configuration in a lab, without using a backup of their current state.
To that end, on the day of install/cut, they would like us to restore their voicemail so that saved messages are still available to them. They're not worried about MWI lights at all, just greetings and messages.
Since the dial plan/extension numbers will not be changing, is it possible to ftp the entire /vmail folder from the old to the new controller?
I've never really messed too much in /vmail other than when directed to by Mitel, so I'm unsure of the relationship between the folder structure and database.
I'm assuming I'd also need to do an iPVM_Stop on both systems prior to the move.
If anyone has any insight into this, I'd appreciate it.