Good Evening -
I'm still relatively new to this system so I appreciate your help with three issues I seem to not be able to resolve.
First, the "line" key or "directory" key is only lighting orange. It won't light green on any telephones when the user picks up the set. I know there is a setting for this, but for the life of me I can not find it. I've tried google and nothing comes up about this topic.
Second, the message waiting key is not ringing to the voicemail system. You must lift the handset or dial the "500" to get to the voicemail system. Is there a way to program this key to connect to the voicemail system?
And lastly, Caller Id. THIS has been the being of my existence. I have tried everything and it is still just displaying the Trunk label.
Again, any help would be greatly appreciated.
-Chris