Good day,
I've got bad luck with DEE it seems. I'm not sure why, but its a finicky bugger. Here's my situation.
CRA to extension 3009. 3009 is a phantom with DEE to mobile only. Step 1: 24 seconds to Mobile, then Step 2: Vm
The call hits the CRA, transfers to 3009 (announced transfer) then automatically hits the VM of the 3009. No ringing to mobile.
I can't see to find why its going instantly to the VM when I have 24 seconds set as the first step in the DEE.
Any idea's?