Dynamic Extension With iPhone 6 "Press # to accept call"

[xxovermetalxx]

Hi,

I have a couple of users who have dynamic extension set up with their iPhone 6….When a call is kicked from their desk to their cell phone and they answer it, an audio recording gives them options to accept the call by pressing #, or send the call to voicemail my pressing *. Judging by the sound of the recording’s voice, it is the Mitel system giving them the choice to pick up or send to voicemail. All the other users can just answer the call as they do with any other call to their cell phone. Is there a way to make this stop happening?

Thanks for the help!

[Tech Electronics]

xxxovermetalxxx,

Turn off human answer supervision on those users.

Thanks,

TE

[xxovermetalxx]

Thanks for the quick reply! I found it almost as soon as I posted here. Cheers!