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Hold time report
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Topic: Hold time report (Read 1187 times)
Mattmayn
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Hold time report
«
on:
June 05, 2015, 11:14:52 AM »
Is there a report I can run in MiCCM 7.1 that will show me hold time by media server?
Customer wants total time or average by call of time in queue or on hold.
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