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Author Topic: * and # guring greeting  (Read 1549 times)

Offline Mattmayn

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* and # guring greeting
« on: May 08, 2015, 11:38:17 AM »
I have to be missing something here. When a caller tries to log into their mailbox by pressing * during the greeting nothing happnes. After the greeting plays you hear the login prompts. If a caller presses # to skip the message nothing happens either. The FCOS bit to ignore DTMF tones is not enabled. NPM 7 on MAS.
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Offline lowradiation

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Re: * and # guring greeting
« Reply #1 on: May 09, 2015, 11:23:27 PM »
Extended absence greeting is enabled
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Offline Mattmayn

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Re: * and # guring greeting
« Reply #2 on: May 10, 2015, 07:25:29 AM »
So, if they disable the greeting it should work? Or do I have to take the FCOS but away?
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