Author Topic: Call terminated by which side?  (Read 3770 times)

Offline 619Tech

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 230
  • Country: us
  • Karma: +1/-0
    • View Profile
Call terminated by which side?
« on: May 08, 2015, 03:52:09 PM »
I have a customer who wants know if there is any way to know which side terminated a given (PRI) call. I would think only a carrier trap would show who initiated the call disconnect. Ideas/thoughts?


Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call terminated by which side?
« Reply #1 on: May 08, 2015, 04:13:21 PM »
Here you go.
Note:  this does not survive a reboot.


Quote
MN00136558 (2K) and MN00136186 (3300ICP) have added an optional indicator "<" or ">" in the first column of SMDR to show which party disconnected a trunk call.


The indicator overrides the long call indicator field (column 1) when enabled.
The indicator works for calls of 5 minutes or less per the dpar.

The command on the SX2000 maintenance terminal on either platform to enable/disable the indicator is:
 lldcli smdr_disc [ on | off ].

Do not use brackets or pipes around "on" or "off" (see sample below).

When on, < or > will appear in the 1st position in the SMDR when the call is less than 5 minutes in length.

<   indicates we, the pbx, cleared the call
>   indicates the far end cleared the call.

This is released in LW34.2.5.2 (34.2.5.3) and 7.0.20.13 (7.0.21.4).


Sample commands & test call from 3300ICP's  SX2000 interface:

lldcli smdr_disc on

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Call terminated by which side?
« Reply #2 on: May 08, 2015, 05:52:46 PM »
Ralph, you should add that to the 3300 articles.

Offline 619Tech

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 230
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Call terminated by which side?
« Reply #3 on: May 08, 2015, 07:17:19 PM »
YOU are the man Ralph!!

Now, what am I doing wrong? I'm entering the Command (MiVB Maintenance Commands): lldcli smdr_disc on. When I click submit I get a dialog box that says:

"The command text as entered is incomplete, ambiguous or incorrect! Click Help for the correct syntax.

{lldcli} smdr_disc on"

This is a vMiVB v13.0.1.28 (7.0 SP1 PR1)

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Call terminated by which side?
« Reply #4 on: May 08, 2015, 07:33:49 PM »
Did you telnet to the controller? My bench at 7.1 accepts the command.

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call terminated by which side?
« Reply #5 on: May 09, 2015, 09:55:00 AM »
The command has to be entered via the SX2000 interface.
As JohnP stated, telnet into it on port 23.

Ralph

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call terminated by which side?
« Reply #6 on: May 11, 2015, 10:13:57 AM »
Per Johnp's request I have published the how-to in the articles.

How to determine who disconnected a call

Ralph

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Call terminated by which side?
« Reply #7 on: May 11, 2015, 10:48:41 AM »
Thanks

Offline 619Tech

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 230
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Call terminated by which side?
« Reply #8 on: May 11, 2015, 07:03:42 PM »
Doh! :o   I was using ssh/22.

Thanks Guys!  ;D


 

Sitemap 1 2 3 4 5 6 7 8 9 10