Author Topic: * and # guring greeting  (Read 1524 times)

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
* and # guring greeting
« on: May 08, 2015, 11:38:17 AM »
I have to be missing something here. When a caller tries to log into their mailbox by pressing * during the greeting nothing happnes. After the greeting plays you hear the login prompts. If a caller presses # to skip the message nothing happens either. The FCOS bit to ignore DTMF tones is not enabled. NPM 7 on MAS.


Offline lowradiation

  • Full Member
  • ***
  • Posts: 127
  • Karma: +4/-0
    • View Profile
Re: * and # guring greeting
« Reply #1 on: May 09, 2015, 11:23:27 PM »
Extended absence greeting is enabled

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: * and # guring greeting
« Reply #2 on: May 10, 2015, 07:25:29 AM »
So, if they disable the greeting it should work? Or do I have to take the FCOS but away?


 

Sitemap 1 2 3 4 5 6 7 8 9 10