Restrict DID number

[ctk2003]

We'd like to restrict one of our DIDs to only 100 lines of our 8 PRIs.

We received a ton of calls one day where that number used all of our lines by putting people on hold.  We didn't have any lines available to make calls or receive calls on our other DIDs.

Thanks

[ralph]

No.  I'm afraid that can't be done within the 3300.
At one time you could if you used a NSU but generally those are not in use any longer.
It may be you will have to talk with your carrier to see what can be done.
It may be possible to break your PRI's into two groups.
One DID points to group A and all the other point to a second group B.
Then the carrier can overflow Group B to Group A.  (But not A to B)
This should accomplish what you're looking for.

Ralph