Hi,
I configure the Emergency Call notification to 5 operator console when an emergency number is dialed.
It working properly 5 operator console got the Audio and Visual notification when someone dial Emergency number.
Our Emergency number is 966111
Issue is when I check SMDR logs I cannot understand which of our Operator attend the notification and release it .
04/21 11:02:47 5030 5030 966111 T200
001 15030 C001163
0 A
04/20 14:32:30 1007 2105 966111 T200
001 11007 C001672
Please someone can advise.
Thanks.