everything is licensed properly and for most part configured good. It just fails while faxing a machine that is setup for both fax/telephone. See if you call it and listen to it via a regular phone, when it picks up instead of the standard fax tone, you get a funky ring back first, then after quite a few seconds you will get the fax tone. This is where I think the issue is.
So now on the 3300 controller T38 logging is now enabled and what I see in the log after sending the fax is as follows.
Log Type Maintenance
Log Number 936
Severity Info
Date 2015/Apr/10
Time 09:29:20
Source FAX SP
Description T.38 No: 26570, Pages: 0, Type: Send, Speed: V.Unknown bps, Duration: 0:29 Result: Error (0x0)
Module Main
File Name and Line Number Maintenance;0
I believe it is the Unknown bps, thus hanging up, terminating the call. Successful faxes show a bps rate of 14400. Here is a shot of a successful one.
Log Type Maintenance
Log Number 935
Severity Info
Date 2015/Apr/10
Time 09:26:53
Source FAX SP
Description T.38 No: 26566, Pages: 3, Type: Receive, Speed: V.17 14400 bps, Duration: 1:00 Result: Success (0xC800)
Module Main
File Name and Line Number Maintenance;0
So there almost has to be some setting on the controller for me to change to work with this. It is not our rightfax software as we proved that the software can fax to those machines from other companies using rightfax, just not through a mitel controller.
Thanks again for any information.