Day/Night service

[ausername]

Hi guys,

We currently make use of the Day/night service for our normal hours of operation.  When a receptionist comes in the morning, she removes the night service and before she leaves at 4:30, she'll turn the night service on.  That said, we have a remote site that we've just hooked onto our mitel 3300 voip solution and they have different hours of operations.

Since this is a remote site, I was wondering if it would be possible to tag the mitel 5312/5324 voip phones with a value that would seperate them from the night service of our primary location?

[ralph]

You could put the phones in it's own tenant.
That may be a lot of work for what you need.
The way I generally try to do that is to use the "Call Forward 3rd Party" FAC to forward and unforward the main line.
It's not actually night mode but simulates it pretty well.

Ralph

[pmhaynes]

You could put the phones in it's own tenant.
That may be a lot of work for what you need.
The way I generally try to do that is to use the "Call Forward 3rd Party" FAC to forward and unforward the main line.
It's not actually night mode but simulates it pretty well.

Ralph

We also use the CFWD 3rd party

[johnp]

I think we talked about this before, would be cool if there was some type of code dialing event scheduler. Don't think it would be that hard to add to a MAS

[ralph]

Don't think it would be that hard to add to a MAS

Johnp, you have my attention.  How would this be done?

Ralph

[johnp]

Ralph,

I was thinking that Mitel could, should create a blade to handle this.