Author Topic: acd path MOH  (Read 1149 times)

Offline sunspark

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acd path MOH
« on: March 02, 2020, 03:22:38 PM »
how to delete the Moh on an acd path while the phone is ringing in the interflow


Offline Tom2018

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Re: acd path MOH
« Reply #1 on: March 04, 2020, 08:25:32 AM »
just replace the existing wave file with an empty wave file (record 1 minute silence)

regards,
Tom

Offline sunspark

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Re: acd path MOH
« Reply #2 on: March 04, 2020, 10:25:58 AM »
I thought about this method, but the caller will not be able to hear the ringtone

Offline Tom2018

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Re: acd path MOH
« Reply #3 on: March 05, 2020, 01:51:53 AM »
then record the ringtone and play in loop.  ;D

Offline sunspark

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Re: acd path MOH
« Reply #4 on: March 05, 2020, 11:32:41 AM »
then record the ringtone and play in loop.  ;D

Good idea , you'are genius

Offline Tom2018

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Re: acd path MOH
« Reply #5 on: March 09, 2020, 10:11:58 AM »
you're welcome  ;)


 

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