Ip Console 5500 reason code description

[steve75]

Hi,
i have an issue with IP Console 5500 connect into an older release software.
I have change the keypad and for 1 month i have no problem, but now in the last 2 days the customer says me that the software of IP console disconnect.
Close the software and reboot the Console, all works fine.
Into log of 3300 i see (when the console disconnect) this information:

17.04.00   Call Control - Maintenance   IP Device   52 (Ext:9)  at location 01 3 01 052 01  The set has been returned to service.
17.03.59   Call Control - Maintenance   SYSTEM SERVICE: Dept 0 now in NIGHT 1 Service.   Reason: 9   Now in service: Console 9.
17.03.59   Call Control - Maintenance   IP Device   52 (Ext:9)  at location 01 3 01 052 01  The set has been returned to service.
16.51.57   Call Control - Maintenance   IP Device   52 (Ext:9)  at location 01 3 01 052 01  The set is out of service due to loss of communication.
16.51.57   Call Control - Maintenance   SYSTEM SERVICE: Dept 0 now in NIGHT 1 Service.   Reason: 11  Now Out of Service: Console 9.

There is a list of reason codes where I can understand the meaning?
Thanks in advance for your support.
Steve

[august]

Reason Codes for Night Service Switching. Found in 3300 Logs
1   Dialed by device
2   Superkey by device
3   Function key by Console
4   Selected by Console
5   Attendant Busy-out Timer expiry on Console
6   Failure to Communicate with Console';
7   Headset unplugged on Console
8   ManBusy set on Console
9   Now in service: Console
10  Please contact Mitel Technical Support re. Console
11  Now Out of Service: Console
12  CP service command by Administrator