Set the following options in the Class of Service of the originating and terminating devices:
Direct Voice Call Allowed - set to Yes to allow a telephone or console to initiate a call using the Direct Voice Call feature.
Direct Voice Call: Accept - set to Yes to allow a telephone to receive a Direct Voice Call.
Direct Voice Call: Maximize Volume - set to Yes to present Direct Voice Call at maximum volume or No to use current volume setting at the receiving telephone.
Program a feature access code for Direct Voice Call in the Feature Access Codes form.
Operation
Dial the Direct Voice Call feature access code.
Good detail, but perhaps I am in the wrong section? I followed a link under the 5000 series.
I am looking under this path, and I see where to add a class, but the ones described are not listed:
500 CP>> System>> Devices>> Phones>> 102>> Class>> Day>> (Empty)
- Right Click add to list (ARS or Class of Service)
(Class of Service has 3-16 with 10-16 empty)