Author Topic: Music on Hold  (Read 3019 times)

anand.s

  • Guest
Music on Hold
« on: February 15, 2010, 11:54:55 PM »

Hi Guys,

I have an issue here with mutiple Music on Hold Files configured on the system.

Example:
There is a Music on Hold file configured on the system for Company 1. Now Company 2 needs to be playing the Default MoH when the person calling in is put on hold.
For some reason both Company 1 and Company 2 seems to be playing the Company 1's MoH uploaded wav file and not the Default MoH.

Do I need to make this change somewhere else , like on a trunk so that it makes the change to entire 100 range number?????

Cheers



Offline bobcheese

  • Sr. Member
  • ****
  • Posts: 435
  • Karma: +3/-0
    • View Profile
Re: Music on Hold
« Reply #1 on: February 16, 2010, 03:53:39 AM »
are you using tennanting?

anand.s

  • Guest
Re: Music on Hold
« Reply #2 on: February 17, 2010, 02:41:53 AM »


Hi,

Thank you for your response.

I was using tenanting but the Default MoH was corrupt. So set it up as an Embedded file.

Thank you again for your response.

Cheers

Offline bobcheese

  • Sr. Member
  • ****
  • Posts: 435
  • Karma: +3/-0
    • View Profile
Re: Music on Hold
« Reply #3 on: February 17, 2010, 04:08:38 AM »
do you have 'audio source' set to default or embedded in 'tennant assignment'?


 

Sitemap 1 2 3 4 5 6 7 8 9 10