Mitel 3300 Embedded Voicemail

[RogerV]

I have a Mitel 3300 SP1 Load 13.0.1.28 CX

I have had a hacker tie into my system and erase all my voicemail system. Im trying to lock it down. Now in night mode i have a information only Box, But you can still dial ** and get to the 999 admin mailbox but i have the lockout timer to 1 try..

How do i disable the ** function from the information only Box.

Please help

[sarond]

Could you make it a Menu Node type mailbox and change the time out behavior to disconnect.

Changing a Menu Node Mailbox Time Out Behavior

    Access the Administrator's Mailbox.

    Press [2] to edit or delete mailboxes.

    Press [2] for the Edit Mailbox menu.

    Enter the mailbox number to edit.

    Press

• until you get to the Menu Node Time Out option. The system specifies the active Menu Node Time Out behavior:

    "Disconnect on menu mailbox time out is disabled" – callers are sent to the mailbox operator upon time out.
    "Disconnect on menu node time out is enabled" – callers are disconnected upon time out.

    To disconnect callers upon time out, press [1] (enable disconnect).
    To send callers to the mailbox operator upon time out, press [2] (disable disconnect).

        Note: The default is "Disconnect on menu mailbox time out is disabled".

    The system returns you to the mailbox.

[ralph]

I would think in that load you could also disable the tui via the web interface.
Then enable it when needed.

Ralph

[RogerV]

Thanks that worked