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Author Topic: 2 headsets on one phone  (Read 1718 times)

Offline jmarcwsp1

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2 headsets on one phone
« on: December 15, 2014, 12:15:39 PM »
Customer has a digital phone and want 2 headsets to be connected to one phone.  This is for training purposes.  Can this be done?  I suggest group listen or hunt group monitoring from another phone.  Thanks.
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Offline dwayneg

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Re: 2 headsets on one phone
« Reply #1 on: December 15, 2014, 12:35:34 PM »
Lots of headset manufacturers offer a "y" training cable for this purpose, or you can just build one.  I usually don't connect the mic wires on the trainiers headset so the caller doesn't hear the trainer's words.
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Offline jmarcwsp1

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Re: 2 headsets on one phone
« Reply #2 on: December 15, 2014, 01:04:27 PM »
Thank you!!
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