Hi - Newbie here, please excuse if this has been answered before.
Trying to setup a new queue and get the hunt group to play the RAD greeting
Have setup new queue and hunt group with 4 VM ports - all set to correct RAD set - vm ports used 9,10,19 and 20
When I dial the hunt group number I get dial tone back.
When I dial the ACD path number it returns out of service.
I am missing some thing obvious I am sure.
Please any help much appreciated - Thanks