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MiVoice Office 250/Mitel 5000
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2 headsets on one phone
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Topic: 2 headsets on one phone (Read 1697 times)
jmarcwsp1
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2 headsets on one phone
«
on:
December 15, 2014, 12:15:39 PM »
Customer has a digital phone and want 2 headsets to be connected to one phone. This is for training purposes. Can this be done? I suggest group listen or hunt group monitoring from another phone. Thanks.
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dwayneg
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Re: 2 headsets on one phone
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Reply #1 on:
December 15, 2014, 12:35:34 PM »
Lots of headset manufacturers offer a "y" training cable for this purpose, or you can just build one. I usually don't connect the mic wires on the trainiers headset so the caller doesn't hear the trainer's words.
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jmarcwsp1
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Re: 2 headsets on one phone
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Reply #2 on:
December 15, 2014, 01:04:27 PM »
Thank you!!
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