UCA - Can't see picture after uploading from client or server-manager acccount

[vintagegtr]

I am unable to see the picture on the UCA client after uploading it. The client is flagged to upload their own photo and it allows them, but it just shows a small "x" instead of the picture. I have verified that it is the right size and the right format. it is a .jpg. I've used several different pics. I get the same result even when going directly into the account from the server-manager account. Has anyone run into this before?

[Tech Electronics]

Vintagegtr,

Solution: make sure there is an A Record for mas.domain.suffix that points to your server besides the one used for UCA.

Thanks,

TE

[pmhaynes]

I have the same issue.
Micollab client in intergrated mode on micollab server
clients use the mas.domain.suffix to connect to micollab

Do i need another a record? of what ?

thx for any help

[pmhaynes]

Fixed it
http://www.phonesystemhelp.info/micollab-client-pictures-missing/