NuPoint Call flow wont work

[Robsob85]

For some reason i cant set up a call flow on a mail box!  I draw it all out and when i go into the mailbox to record it (pressing *)  i get an message saying 'this mailbox is not configured for call flow'

any ideas guys??

Robson

[ralph]

Not really my area but do you have a greeting recorded in the call box?

Ralph
www.aavoicepro.com/asterisk

[Mattmayn]

You have to allow Call director on the Line Group that the mailbox uses.

[Mattmayn]

You also need to update the Call director database.

As I say this, what software are you running?

[v2win]

Check option 292 in the FCOS

[stylie]

Have to bump this one. I have created many a call flow. But there is one aspect that has always eluded me. There is a process that runs overnight that enables newly created call flows. So I can create one, it just wont work until I get in the following morning. Does anyone know the command? In putty?

[Mitel100]

You have to update the Call Director database manually. To do this you will need to do the following:

Login as root
select: S / R / H

This will allow you to continue with your call flow testing and the recording of the messages.

Hope this helps

[stylie]

Worked! Thanks a million!   Now I have something to do for the afternoon (rerecord).

We only had the main greeting and it seemed to have wiped out that recording. Not a big deal as we stopped right there.