Author Topic: Mitel 3300 & OCS R2 Integratio - Caller  (Read 2897 times)

Offline tscht28

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Mitel 3300 & OCS R2 Integratio - Caller
« on: January 13, 2010, 06:11:11 PM »
We are nearing the end of or OCS integratiion with our Mitel 3300 and have one bug that we cannot iron out.  When we place a call from our "OCS Testuser" using the microsoft office communicator client to another user internally, the calling-parties display name appears correctly on the called-parties office communicator client, but on their Mitel desk phone the E.164 format is displayed.  Any guidence would be greatly appreciated.


Offline tscht28

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Re: Mitel 3300 & OCS R2 Integration - CallerID
« Reply #1 on: January 14, 2010, 11:34:27 AM »
After working many hours on this, it turns out not to be a Mitel issue.  Microsoft released a patch to fix this, this is the MS artile on it: http://support.microsoft.com/kb/972721/.  I had the patch installed, but the key to making this work is the XML file that is referrenced in the article.



Offline ralph

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Re: Mitel 3300 & OCS R2 Integratio - Caller
« Reply #2 on: January 14, 2010, 11:42:56 AM »
Thanks for the update.   Glad to hear you found it.

Ralph
« Last Edit: March 03, 2014, 08:15:26 AM by ralph »


 

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