Author Topic: IP Dect Stand over VPN  (Read 2077 times)

Offline inlagian

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IP Dect Stand over VPN
« on: October 22, 2014, 10:19:16 AM »
Hi, does anyone have experience of IP Dect stands over a VPN, i.e. does anyone have an example of the required configuration?

We have it working perfectly well locally on the LAN but move to a VPN (which is working - can ping subnets and pass data) and it fails to register.

Routers are Draytek Vigor 2820, haven't turned off SIP alg as yet. Ports forwarded on router and no ports being blocked by ISP.

All suggestions gratefully received.

Thanks



« Last Edit: October 22, 2014, 10:26:59 AM by inlagian »


Offline cholzhauer

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Re: IP Dect Stand over VPN
« Reply #1 on: October 23, 2014, 12:46:16 PM »
Assuming I'm following along with you...what model phone?

Offline inlagian

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Re: IP Dect Stand over VPN
« Reply #2 on: October 27, 2014, 08:07:58 AM »
5330

A wireshark trace shows an icmp port unreachable message so it's a router config issue rather than a phone config.

« Last Edit: October 27, 2014, 08:11:53 AM by inlagian »

Offline inlagian

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Re: IP Dect Stand over VPN
« Reply #3 on: October 28, 2014, 10:16:17 AM »
Final update

Firewall on the 5000 set to reject requests to port 5060 hence the wireshark 'port unreachable'. I was looking at the trace from the wrong direction and so misinterpreted what it was telling me.

Solution: browse to the phone system, in diagnostics under firewall, allow 5060 from the LAN.



 

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