ONS Ring Groups
Description
The ONS Ring Groups feature provides the ability of multiple ONS telephones to ring when a master telephone number is called. Each ONS telephone in the ring group has its own extension number, therefore allowing the ONS telephone user to accept calls intended for that telephone plus answer calls directed to the master telephone number.
The ONS Ring Group has a master (a primary DNIC or ONS telephone) associated with multiple ONS telephones. The master can be a logical phone, that means, that the telephone may or may not be physically plugged into a card. But, the master telephone must be programmed to a port on a DNIC card or an ONS CLASS Line card that is physically plugged in.
Conditions
The following conditions apply to this feature:
• Requires LIGHTWARE 19 Release 2.0 or greater with Feature Level 3 or greater in System Option 102. Systems with Feature Level 2 or less will not activate COS Option 274, ONS Ring Group Member.
• Distribute the ONS ring groups among the bays so you do not exceed the maximum of 32 ONS telephones ringing simultaneously per bay.
• All telephones in the ring group (master included) must have COS Option 274, ONS Ring Group Member enabled.
• An ONS Ring Group supports up to 8 ONS ring group members. The master can be a DNIC or an ONS circuit. If the master circuit is equipped with a telephone, the master will also ring.
• The master (primary) telephone can not be programmed as a Mitel Networks 5201, SUPERSET 401 or SUPERSET 4001 telephone. The master telephone can also not have any key line appearances or have a multi-call line appearance as its preferred line.
• The functionality offered to secondary telephones in Guest Suites, such as Integrated Forwarding and Messaging, Integrated SMDR, Single Check-in and Check-out, Group wake-up and DND displays on the Attendant Console and Front Dest Terminal, are not supported with ONS Ring Groups.
• COS Option 274, ONS Ring Group Member, is mutually exclusive with COS Option 272, Guest Suite Extension, and COS Option 607, SUPERSET Tel. Associated Modem Line. That means, you can only enable one of these three options at any time. Mitel Networks recommends that you do NOT program a primary number with some ONS telephones as Guest Suite Extensions and some as ONS ring group members. If a primary number has some ONS telephones with COS 272, Guest Suite Extension, enabled and some with COS 274 enabled, the system will begin the allowable maximum count of 9 with the telephones that have COS 272 first.
Programming
In CDE Form 04, enable Feature Level 3 or greater in System Option 102.
For the Primary (Master) Telephone - ONS or DNIC
In CDE Form 09, program the primary (ONS or DNIC) telephone. Make the prime line the preferred line. Ensure that the primary telephone has no key-line appearance in the system and that the primary telephone does not have a multi-call line as its preferred line. Note that the primary telephone cannot be programmed as a SUPSERSET 401 telephone or a Mitel Networks 5201 or SUPERSET 4001 telephone.
In CDE Form 03, enable Option 274, ONS Ring Group Member (ensure that COS Option 607, SUPERSET Tel. Associated Modem Line, or COS Option 272 Guest Suite Extension is not enabled). Recommendations are that all sets in the group have the same COS, COR, and Tenant Group.
For ONS Ring Group Members (excluding the Master)
In CDE Form 09, program the ONS telephones for the ring group. Program the Primary DN of the Master in their ASSOC field.
In CDE Form 03, enable Option 274, ONS Ring Group Member (ensure that COS Option 607, SUPERSET Tel. Associated Modem Line, or COS Option 272 Guest Suite Extension is not enabled). Recommendations are that all sets in the suite have the same COS, COR, and Tenant Group.
Operation
None.
