Mitel Forums > Mitel MiVoice Business/MCD/3300

Problems dialling via IP trunks

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opaljoe:
Hii

Got a bit of a strange one here and Mitel support have no ideas so thought I would ask here

I have 2 systems in a cluster, both are 10.0.1.23, SDS is working fine, OPS Man is controlling the telephone directory and this is working fine, When I try and dial from one system to the other the phones display INVALID. I get the same results if I dial the CEID number then the extension. I have been through the programming numerous times and 99% sure its correct. I have even reinstalled the software on both controllers and set them up with no programming other than the cluster, IP trunks and 1 phone on each controller.

Any ideas???

Thanks
Joe

ralph:
Couple of thoughts.
1- be sure that the Trunk Service assignment is programmed to absorb "0"
2 - be sure your cluster id's don't use * or # in the numbers.

Ralph

opaljoe:

--- Quote from: ralph on December 03, 2009, 03:33:52 PM ---Couple of thoughts.
1- be sure that the Trunk Service assignment is programmed to absorb "0"
2 - be sure your cluster id's don't use * or # in the numbers.

Ralph


--- End quote ---

1 - This was the first thing I checked
2 - I'm using 101 and 102.

Thanks

Joe

ralph:
What do you see when you enter : "stat xnet all"

Ralph

opaljoe:

--- Quote from: ralph on December 03, 2009, 04:57:27 PM ---What do you see when you enter : "stat xnet all"

Ralph



--- End quote ---

It says Idle.

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