Author Topic: SX200 keeps going to "SCANNING MODE"  (Read 1583 times)

Offline benji

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SX200 keeps going to "SCANNING MODE"
« on: August 21, 2014, 09:46:05 AM »
Hi there,
We have a Mitel phone switch with a few sx200 boxes. For the last month or one of our sx200 keepings locking up, all of the lines in this box will go offline. Our workaround has been to just reset the power and all the phones come back. This is becoming a problem obviously.

Here are our logs.. I can't seem to find much on the internet and we are out of support

The fist warning that Logs is this

Log Type:    Software
Log Number:    681
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:47
Source:    GA_HDLC
Description:    sxev_t200_NM: resetting linktick: 251143205 channel 0
Module:    Main
File Name and Line Number:    mi_timer.c;279
 

Then follows by all of these

Log Type:    Maintenance
Log Number:    682
Severity:    Info
Date:    2014/Aug/21
Time:    00:06:47
Source:    milap
Description:    Milap state changed from Normal to Reset. Re-transmission count was 10. 
Module:    Main
File Name and Line Number:    Maintenance;0
 

Log Type:    Maintenance
Log Number:    682
Severity:    Info
Date:    2014/Aug/21
Time:    00:06:47
Source:    milap
Description:    Milap state changed from Normal to Reset. Re-transmission count was 10. 
Module:    Main
File Name and Line Number:    Maintenance;0
 

Log Type:    Software
Log Number:    684
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:47
Source:    Call Control - Software
Description:    MSGmgr : Message link from plane 0 to plane 0 for controller 2 is scanning due to cause value 0 
Module:    Main
File Name and Line Number:    log_outputs_util_en.c;1613


         
Log Type:    Software
Log Number:    685
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:47
Source:    Call Control - Software
Description:    MSGmgr : Message link from plane 0 to plane 0 for controller 2 is scanning due to cause value 0 
Module:    Main
File Name and Line Number:    log_outputs_util_en.c;1613

Log Type:    Maintenance
Log Number:    686
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:47
Source:    Call Control - Maintenance
Description:    MC293Ax Bay Controller 3 at location 02 1 09 removed 
Module:    Main
File Name and Line Number:    Maintenance;0

 
         
Log Type:    Maintenance
Log Number:    687
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:47
Source:    Call Control - Maintenance
Description:    The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC293Ax Bay Controller 3 at location 02 1 09 is now in SCANNING mode. 
Module:    Main
File Name and Line Number:    Maintenance;0
 

         
Log Type:    Maintenance
Log Number:    688
Severity:    Warning
Date:    2014/Aug/21
Time:    00:06:51
Source:    Call Control - Maintenance
Description:    ------------ Current System Alarm : | MAJOR | viewed from Active ------------ 
Module:    Main
File Name and Line Number:    Maintenance;0
 


Any help would be very very appreciated.

Thank you



 

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