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Author Topic: Can I tie a session ID to a phone?  (Read 1865 times)

Offline cholzhauer

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Can I tie a session ID to a phone?
« on: October 02, 2014, 03:28:18 PM »
I'm trying to read through the 5000 logs and I"m seeing a bunch of "dead socket response for session 'xxx'; error code='xxx'"

Is there some way I can tie the session number to a phone?

Thanks in advance
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Offline Tech Electronics

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Re: Can I tie a session ID to a phone?
« Reply #1 on: October 02, 2014, 05:50:01 PM »
Cholzhauer,

What logs are you referring to and why are you looking at them; are you having a problem or are you just trying to learn more about the 5000?

Thanks,

TE
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Offline cholzhauer

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Re: Can I tie a session ID to a phone?
« Reply #2 on: October 03, 2014, 09:35:57 AM »
These are the live logs available through programming.

This relates to my other post about our 5000's crashing randomly
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Offline Tech Electronics

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Re: Can I tie a session ID to a phone?
« Reply #3 on: October 03, 2014, 11:54:21 AM »
Cholzhauer,

You would need access to the OAI stream to determine that, that is if it were a phone which I am not convinced it is. Look up the error code and see what it says it is for, use the help (?) button to determine that through system alarms.

Thanks,

TE
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