Author Topic: Reply in the Day and night2 response  (Read 1335 times)

Offline hugh

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Reply in the Day and night2 response
« on: August 04, 2014, 03:09:36 AM »
Hello everyone!
Head customers have a demand, day extension 2000 from 5550 when then A (set by the call Alway to 5500),
How do manually Night2 ext 2000 transferred to the mobile phone, SMDR accounts also recorded on extension 2000 record!

This first thank you for help!!
Hugh chen


Offline hugh

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Re: Reply in the Day and night2 response
« Reply #1 on: August 04, 2014, 09:29:22 PM »
I'm sorry I was not good with English grammar!
I need to do the following function, but also can help please advise! Thank you!
1 day service period extension 2000 by Console pick Answer! (This point by call Alway to 5550 console) This is no problem!
But
2. work to manually cut Night 2, the extension 2000 to follow to mobile phones, and again on the same MITEL3300_SMDR accounts to only extension.
What ways can do item 2 needs?!?

Online ralph

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Re: Reply in the Day and night2 response
« Reply #2 on: August 05, 2014, 09:54:24 AM »
1) Create a system speed dial number that points to the mobile phone.   Test it by dialing the system speed dial from your Mitel phone.
2) In the Call Rerouting Always Alternative form choose an unused number and point it to the system speed dial.
3) In the Call Rerouting form for extension 2000, put the new Call Rerouting Always Alternative number you just created under the Night 2 field.

Test by putting the system in Night 2 and dialing 2000 from your Mitel phone.  Then test again by dialing from your mobile phone.

Ralph


 

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