Incoming/Outgoing Calls on 3300

[delvc4]

Hi all - -

I'm new to the 3300. . .I am having a heck of a time configuring the system to make outgoing calls and receive incoming calls. I have configured the extensions and voice-mail but I am struggling with setting up the system to make and receive telephone calls via a traditional telephone line. Any assitance would be greatly appreciated.

I'm learning, so thank you for being patient and with your assistance.

Chris

[ralph]

What type of trunks do you have?

[delvc4]

Ralph - -

They are the standard L/S ports that come with the controller. The system won't let me assign a trunk number in the database. It throws an error after processing the information that I need to "leave all the fields blank".

[ghost]

First make sure you have your analog board programmed

check Hardware -> Modules -> Analog Service Units
The first line should have a unit and programmed type programmed (Port and and installed type should auto populate)

Then work through your Trunk Attributes, CO Trunk Circuit Descriptors, Analog Trunks, Trunk Groups