Hi Guys,
Hopefully this is possible...
We have two desk phones as part of a ring group. The ring group number is the one that has been given out to the public to call in on for these phones.
At night the staff need to be able to call forward this ring group number to one of two mobile numbers (dependng who's on call). Is there a way to set up a couple of buttons on their phone to do this? I imagine they would need three buttons.
Call fwd to mobile 1
Call fwd to mobile 2
Remove call fwd
If they can't call forward the ring group is there another way to set it up? Maybe change one of their ext's to the call group ext and pair it to the other ext? They'd still need the tree buttons but the forwarding might be easier.
Thanks