Scenario: customer has a main number pointing to a CRA, all callers dial that number, then enter the extension they want.
Problem: If the extension is busy, the call just camps on [most of the time, without the handset user being aware of it, but I digress].
It seems that a call coming from the CRA is not treated as external, ie it doesn't obey the "DDI/E&M receive busy instead of camp-on" flag. This seems like a design feature of the 5000, but what workarounds can anyone think of, that doesn't involve creating a path/group or what have you for *every* extension?
The customer doesn't want to buy more DDIs.