Got a weird one...I know this should definitely be configurable. I'm just not finding the right timer...
I recently upgraded a customer's Axxess to an HX, converted DB, changed PRI card to Dual T1/PRI and all is working except when users try to transfer calls off-site. Like normal, they'll hit transfer > outgoing > phone number > hang up. Call is then placed on hold. If they do the transfer and then wait maybe 3 seconds for the ringing to start before hanging up to complete, it'll go through. They're a little annoyed that this wasn't the case on their Axxess. The receptionist is crazy fast with calls and transferring so this is especially hard on her.
So far, I've enabled Transfer to Connect Allowed on all phones and changed the Interdigit - Short timer to its minimum 2 seconds.
When OLM is enabled in Timers and Limits, I do see an ISDN Setup Wait timer set to 4 seconds, and it definitely sounds like what I need to adjust (something that'll make the system grab a line faster), but of course, F1 Help returns nothing for it so I'm a little hesitant on changing stuff in OLM.
Any insight is greatly appreciated.