Upgrade CCM Server 32bit to 64bit.

[manchester7]

Hi all,

if any one can give me an advice on this, i really appreciate on that.

I have CCm server 32bit running CCM V5.8.0.6 want to upgrade to CCm server 64bit running CCM V7 (latest). The server need to format and reused it back with 64bit engine.

from what i understanding is only version V5.8.0.9 can upgrade to V7. Can I just copy the ccm Data Directory from version 5.8.0.6 in server 32bit and after upgrade the server to 64bit, I just make full installation in Version 7, paste the ccm Data Directory in ccm folder and summarize the data?

Or do i need to upgrade from CCM V5.8.0.6 to CCM V5.8.0.9 in 32bit server --- after that backup the data and Data Directory --- format the server to 64 bit --- install the full CCM V7 --- restore back the data configuration and paste the Data Directory and summarize it?

And can new version CCM V7 restore data configuration previous version CCM V5.8?

any way this is only case study for my feature project and not related to any of my customer.

[lundah]

Or do i need to upgrade from CCM V5.8.0.6 to CCM V5.8.0.9 in 32bit server --- after that backup the data and Data Directory --- format the server to 64 bit --- install the full CCM V7 --- restore back the data configuration and paste the Data Directory and summarize it?

And can new version CCM V7 restore data configuration previous version CCM V5.8?

any way this is only case study for my feature project and not related to any of my customer.

Yes you need to upgrade to 5.8.0.9 first, then rebuild the server and load 7.

I don't think 7 will take any data from before 5.8, but assuming 5.8 is set up correctly, it shouldn't have to. If you want the config data to exist in 7, make sure it exists in 5.8 first.

[manchester7]

Thanks Lundah, i will take that advice. It is good to join mitel forum, there is a lot thing i can learn from the expert.

[LoopyLou]

The only issue would be if IQ is present in the CCM otherwise I think the data would carry forward as you can upgrade 5.8 to 6 and 6 to 7.

[manchester7]

Thank for your advice, i already test the upgrading v5.8 to v7 without any error. We can retrive back the old database by summarize data.

the only thing is the web base for ccm is to slow to open. it take about 15 to 20 second to open the ccm web on server side or client side.

We run on server 2008 R2 64Bit with sql 2008 r2. already diasable User Account Controll,disable data execution, install iis and msmq.. but still same, it to slow to open.

CCC can open without any delay time. Do you had face this issue? .

I had install ccm V7 in window 2012 r2 64 bit and is running ok on my other customer side. This problem never happen before, it is first time.