Hi,
Very basic user to the 3300 but was hoping some of you guys can help. I work for a company that wants to leave a 08 number as its CLI but when callers call back they get a voicemail straight away.
I thought if I assigned the DDI to a path and set up a mailbox for that path that it would work and it kind of does. But I get the format "Sorry **** is on the phone". I just want it to play the recorded message I put on the mailbox. I thought if I set it as a message only mailbox it would work but it still plays the same format.
I hope this makes sense and am very open to any completely new ideas in order to play the message and go straight to voicemail.
Thanks
Gavin